AI support agent · instant resolution

TradeHub Support

The AI agent handles every platform request itself — Terminal and Trade X features alike. It checks your subscriptions, credits, indicator access, and trade sync in real time, and fixes issues on the spot.

Broker matters (money movement, KYC decisions, MT5 accounts, leverage) are handled by JP Markets — use the Support tab inside Trade X for those.

TradeHub Terminal support — this chat

Signals, journal, academy, credits, TH points, missions, indicators, affiliates, community, or anything about the app itself. The AI agent resolves it instantly.

Trade X / JP Markets — NOT here

Deposits, withdrawals, MT5 accounts, KYC/FICA, leverage, or broker complaints go to JP Markets support via the Support tab in Trade X — never this chat.

Support conversation

The AI agent resolves Terminal and Trade X feature issues instantly — it can check your account and run real diagnostics.

Ask about signals, credits, TH points, platform access, copy trading, journal tools, education, affiliates, indicators, Trade X features, or anything else on the platform.